Reference

How hi668 Handles Your Personal Information

When you open an account at hi668, you share personal details with us — your name, contact information, and payment method data from bKash, Nagad or Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and correct dataClear data retention limitsContact us to raise any concern
hi668 How hi668 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about your hi668 account, our support team is the right first stop. You can reach us through live chat inside the account dashboard, by email, or through the help section accessible from your mobile browser. We aim to acknowledge every privacy-related request and provide a substantive response within a reasonable timeframe — complex requests may take longer, and we will keep you informed of progress.

Live Chat Open the chat widget from your account dashboard. Identify your request as a privacy or data matter so our team routes it to the right person without delay.
Email Support Send your data request or privacy question to our support email. Include the phone number or email linked to your account so we can verify your identity before acting.
Help Centre The Help section on mobile lists privacy-related articles and a direct form for data requests. It works on any browser, so you can submit a request without logging in.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is built into every layer of your account — from the moment you link your bKash wallet to the moment a Rocket withdrawal clears. We use industry-standard encryption to protect data in transit and at rest. We also apply access controls so that only authorised personnel can view your account records, and only when there is a clear operational reason to do so. Cookies and similar tracking tools are used to keep your session active and remember your preferences; you can manage cookie settings through your browser at any time.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment references — is encrypted using SSL so it cannot be read in transit.

Data Retention Limits

We keep your account data only as long as your account is active or as required by applicable law. When retention is no longer needed, records are deleted or anonymised.

Cookie Controls

Session cookies keep you logged in on mobile. You can clear or block cookies through your browser settings at any time, though some account features may be affected.

Your Correction Rights

If the name, phone number or email linked to your account is wrong, contact support with proof of the correct detail. We will update the record after verifying your identity.

Your Privacy Questions, Answered Plainly

These are the questions we hear most often about how hi668 handles personal data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email address, phone number, and the payment details you enter — such as your bKash or Nagad number — when you create an account and make transactions.

No. We record transaction references and amounts to match deposits to your account, but your wallet PIN or password is never stored on our systems at any point.

Yes. Send a data-access request through live chat or email, include your registered phone number or email, and we will verify your identity before sending the records we hold.

We retain records only as long as required by applicable law or to resolve outstanding disputes. Once those obligations are met, your data is deleted or anonymised.

Only authorised team members with a clear operational reason can access your records. We may share limited data with payment processors like Rocket for transaction completion, under strict data agreements.

Contact support via live chat or email. Provide proof of the correct information or state your deletion request clearly. We will act after verifying your identity and checking legal retention requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.